What type of device do you have?

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iPhone iOS 10

1. Touch Settings

iPhone Step 1

2. Scroll to and touch Accounts & Passwords

iPhone Step 2

3. Touch Add Account

iPhone Step 3

4. Touch Other

iPhone Step 4

5. Touch Add Mail Account

iPhone Step 5

6. Enter Name, Email, and Password

iPhone Step 6

7. Touch Next

Wait while your account details are verified

iPhone Step 7

In the Email section, replace ypwebsupport.ca by your own domain name

8. Touch IMAP

iPhone Step 8

IMAP: Edit your email directly on the server
When you check your emails with an IMAP connection, you preview, access and manage your emails directly on the server.


Pros:
You can pre-visualize your email, which avoids you to occupy the bandwidth by downloading the message and its attachments entirely (the use of this protocol is advised if you have a limited or recalcitrant Internet connection);

As messages are stored on the server, you can view and manage your emails from multiple computers or smartphones;

A backup of the server and its data is usually performed regularly. In this way, if you accidentally delete an email, your administrator can retrieve it;

Most email clients have a cache feature that allows you to view your emails offline.


Cons:
If you have limited online storage space, you should regularly delete some emails to avoid reaching your volumetric threshold.

POP: Automatically download your emails to your computer
When you check your emails with a POP connection, new messages are downloaded to your computer in a file (such as .PST extension under Outlook) and they are removed from the server (1).

(1) In the POP configuration, by default the mail client downloads the message and then deletes it from the server. However, it is possible to set the application to leave a copy of the message on the server.


Pros:
You do not care about the online space available. As your emails are downloaded locally, you can keep as many emails as your computer can store;

You can view and manage your emails without an internet connection.


Cons:
If someone sends you a large message, you automatically download the entire message, which can saturate the bandwidth;

You cannot view the history of your messages anywhere other than on your computer;

If one day you lose or delete items and no backup system has been installed on your computer, you will not be able to recover them.

9. Enter Host Name for Incoming Server

iPhone Step 9

10. Enter User Name

iPhone Step 10

11. Enter Host Name for Outgoing Server

iPhone Step 11

12. Enter User Name and re-enter Password even if it’s written ‘’Optional’’

iPhone Step 12

13. Hit Next

iPhone Step 13

14. If you have the Server Identity message, you will need to hit Continue

iPhone Step 14

15. Touch Save

iPhone Step 15

16. Reselect the account you just created

iPhone Step 16

17. Touch your IMAP account again

iPhone Step 17

18. Scroll to and touch Advanced

iPhone Step 18

19. Under Incoming Settings and disable Use SSL then touch Account in the top left

iPhone Step 19

20. Touch your SMTP under Outgoing Mail Server

iPhone Step 20

21. Make sure the Primary Server matches your domain name.

For example; smtp.ypwebsupport.ca Touch it

iPhone Step 21

22.  Check the port number and change it if you are not able to send emails. It’s either 587 or 25.

iPhone Step 22
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Android 7.0

1. Touch Apps

Android Step 1

2. Touch Email

Android step 2

3. Enter your email address and password

Android Step 3

In the Email section, replace ypwebsupport.ca by your own domain name

4. Touch Next

Android Step 4

5. Touch IMAP account

Android Step 5

IMAP: Edit your email directly on the server
When you check your emails with an IMAP connection, you preview, access and manage your emails directly on the server.


Pros:
You can pre-visualize your email, which avoids you to occupy the bandwidth by downloading the message and its attachments entirely (the use of this protocol is advised if you have a limited or recalcitrant Internet connection);

As messages are stored on the server, you can view and manage your emails from multiple computers or smartphones;

A backup of the server and its data is usually performed regularly. In this way, if you accidentally delete an email, your administrator can retrieve it;

Most email clients have a cache feature that allows you to view your emails offline.


Cons:
If you have limited online storage space, you should regularly delete some emails to avoid reaching your volumetric threshold.

POP: Automatically download your emails to your computer
When you check your emails with a POP connection, new messages are downloaded to your computer in a file (such as .PST extension under Outlook) and they are removed from the server (1).

(1) In the POP configuration, by default the mail client downloads the message and then deletes it from the server. However, it is possible to set the application to leave a copy of the message on the server.


Pros:
You do not care about the online space available. As your emails are downloaded locally, you can keep as many emails as your computer can store;

You can view and manage your emails without an internet connection.


Cons:
If someone sends you a large message, you automatically download the entire message, which can saturate the bandwidth;

You cannot view the history of your messages anywhere other than on your computer;

If one day you lose or delete items and no backup system has been installed on your computer, you will not be able to recover them.

6. Under Username, enter your email address

Android Step 6

In the Email section, replace ypwebsupport.ca by your own domain name

7. Scroll to and touch Next

Android Step 7

8. You will get an alert (Unable to connect to email server to verify your account information. No response from server. Touch Continue

Android Step 8

9. Under the outgoing server settings, touch Next

Android Step 9

10. You will get an alert (Unable to connect to email server to verify your account information. No response from server.) Touch Continue

Android Step 10

11. Under the account options, touch Next

Android Step 11

12. Under set up email, you can change the option if you wish and touch Done

Android Step 12

13. Your account is now created. Now try to send an email

Android Step 13

14. It’s not working, simple: Go under the main screen and touch Settings

Android Step 14

15. Under Accounts, touch Email

Android Step 15

16. Touch Settings

Android Step 16

17. Touch your email address

Android Step 17

18. Touch More Settings

Android Step 18

19. Under More Settings, scroll to and touch Outgoing settings

Android Step 19

20. Change port to 25 or 587

Android Step 20

21. Touch Done

Android Step 21

22. You will get an alert (Unable to connect to email server to verify your account information. No response from server. Touch Continue

Android Step 22

23. Your account is now created

Android Step 23
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